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[filmscanners] Initialization problem with Polaroid SprintScan 4000

I have been having a problem with my Polaroid SprintScan 4000
scanner.  Polaroid technical support hasn't been very helpful, so
I'm wondering if someone out there might have experienced this
problem and know something about the cause/solution.  When I turn
my scanner on, the green and yellow LED lights on the scanner
come on and remain on solidly.  Normally, during start-up the
yellow LED blinks, which according to Polaroid documentation,
means the scanner is initializing.  When I boot up my computer
and open Polacolor Insight, it can't detect the scanner if the
yellow light hasn't blinked.  I have intermittently had this
problem before, but am now having it consistently.
When the scanner is operating normally, the yellow light doesn't
blink if the scanner is turned on after the computer has already
been booted.  So, I'm wondering whether there might be some
problem involving communication between my computer and the
scanner, possibly involving my SCSI card. If I have to send it to
Polaroid for repairs, they will charge $400 to $660 to repair it,
almost as much as I paid for it in the first place.
Dr. Paul Patton
Life Sciences Building Rm 538A
work: (419)-372-3858
home: (419)-352-5523
Biology Department
Bowling Green State University
Bowling Green, Ohio 43403

"The most beautiful thing we can experience is
the mysterious.  It is the source of all true art
and science."
-Albert Einstein

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