In a message dated 9/30/2001 5:32:45 PM Pacific Daylight Time, email@example.com writes:
Regarding #2 below, is $45 the "reasonable charge" you refer to? Is there
another way to order the upgrade with a purchase after 9/1?
If you bought the Polaroid scanner just before September 1, as I did, then it would cost $90 to upgrade SilverFast to the current 5.5 version. They charge $45 to upgrade SilverFast Ai and another $45 to upgrade SilverFast HDR, both of which come with the scanner. If you buy the scanner after September 1, you can upgrade SilverFast to version 5.5 at a reduced cost. I assume they'll upgrade both Ai and HDR at the same time for a a single price, probably $45 (I'm guessing on the price).
But you don't really need to upgrade Ai if you don't want to. You can only upgrade HDR. Then do raw scans with either SilverFast Ai or Polaroid Insight and you can process the scans with the upgraded SilverFast HDR with all of the latest bells and whistles. I suspect that Lasersoft realizes few Polaroid users wouldn't upgrade both Ai and HDR for $90 since you really don't have to upgrade both.
By the way, I have two different Polaroid scanners. Lasersoft wanted me to pay $45 to upgrade Ai for each scanner and $45 to upgrade HDR (it's not scanner specific as it works only with raw files), for a total of $135. I bitched about that, and some other major problems I had with Lasersoft, and they let me upgrade all three for $45. I felt that was fair. After all, that's all I would have paid them anyway as I'd have only upgraded HDR. I don't use Ai for anything other than making raw scans so I don't need the NegaFix upgrade to it.
If anyone knows exactly what Lasersoft charges for the upgrade for Polaroid scanners purchased after September 1, please post it so we all know.