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Re: filmscanners: HP 5370 and Win2K

Windows is right and you are a touch confused by HP's marketing numbers.

The scanner is a 5300. The 5370 number is a marketing name for a box with a
5300 scanner and an active transparency adapter that plugs into the back of
the 5300, there was another model with a passive transparency mirror that is
of less use than your package.

So Windows should find a 5300 scanner as it has. When the transparency
adapter is plugged in to the back of it certain menu items in PrescisionScan
Pro, like getting it to process a negative are usable. Windows does not find
the adapter but I am speaking from memory.
I returned the package.

There is no separate software for the 5300 and 5370, the reason being that
you can buy the adapter separately if you find you want to scan
transparencies at a later date. There is no separate software included in
the adapter box.


----- Original Message -----
From: "Karl Schulmeisters" <karlsch@earthlink.net>
To: <filmscanners@halftone.co.uk>
Sent: Sunday, August 05, 2001 1:33 AM
Subject: filmscanners: HP 5370 and Win2K

> I'm having a devil of a time getting my new HP 5370 to work with Win2K.
> 'new to me' though pretty much fresh out of the box.  So I ordered the
> driver disk from HP.  They in their infinite wisdom, sent me a disk for
> 5300, which I promptly installed.
> My first clue was when the scanner inched forward 1/4" and then timed out.
> OK, back on the phone with HP and they say oops, and send me a disk labled
> PrecisionScan Pro V2.51  which they claim is the right disk for the 5370.
> run it, and it prompts me to install the USB drivers which I do.
> So I plug in my 5370 and the PnP wizard says "new Hardware" and identifies
> it as an HP 5300!!!!!
> Then  it prompts me for the HP5300cu.cpl file - which doesn't exist on the
> V2.51 disk I received.
> What's up with this?  Why is the system recognizing my 5370 as a 5300?
> do I get it to stop?  Where do I find decent drivers for HP scanners?


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