Filmscanners mailing list archive (filmscanners@halftone.co.uk)
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Re: filmscanners: Fast, decent, low res scans
Oostrom, Jerry wrote:
> BTW. Lately I had sent in my scanner for service, and when I received it
> back (problem not solved, at best only marginal improvements!) I received an
> extra filmholder and slideholder!
Maybe using double holders will fix the service problem?
Or some poor guy now has a scanner with holders at all?
This seems to be becoming a standard operating procedure in the
industry, returning the unit unrepaired. Since shipping isn't cheap
(you usually have to pay at least one way) and you are without your unit
(no smug comments!) for weeks at a time, you eventually just give up and
live with the defect.
Maybe its cheaper than actually hiring staff to fix these things?
Art
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