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Re: filmscanners: A Good Epson Customer Service Story

Laurie:  I guess we wouldn't expect less. However;  when we usually hear
something about a company, the message is usually one that trashes them.
Usually, when people are properly served, they say nothing about it and go on
their merry way.  It is nice to hear that a company, especially a large
corporation, does do what it is expected to do.  Also, people will remember the
good impression messages when they are looking for a product and use that
company's products over another's.  We then get a chance to vote for a good
company with our dollars.


Laurie Solomon wrote:

> Would you have expected less from a major company that is
> supposedly selling quality products and furnishing quality services?


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