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[filmscanners] Photoshop freezing


  • To: lexa@www.lexa.ru
  • Subject: [filmscanners] Photoshop freezing
  • From: "Maaki" <maaki@pacbell.net>
  • Date: Thu, 17 Jul 2003 02:24:10 -0700
  • Unsubscribe: mailto:listserver@halftone.co.uk

I've hired a graphic designer to scan and colour correct some
transparencies using Photoshop, and I have set her up on a new Epson
3200 scanner, and a PowerMac 9500 upgraded with a G3/400/1MB card,
and running Mac OS 9.1. (I had never used Photoshop myself, but I
seem to be the tech support person for all the Macs around here).
There is 304MB installed RAM of which 120,000MB are assigned to
Photoshop. Virtual Memory is off.

Today Photoshop kept freezing. It seemed to work fine for the first
file opened and adjusted, but it always froze during the "Save  As"
of the second  file. The files are in the range of 20 to 40 MB in
size.

Following is what happens. Open a Photoshop TIFF file, make some
adjustments and save it as under a new title and then close it. Then
when another TIFF file is opened, everything is the same up until the
"Save As" operation. When the dialog appears asking whether to save
as a "PC" or "Macintosh" file, the program freezes as soon as
"Macintosh' is clicked leaving a white space where the dialog had
been.

Any ideas?

CLUE
  (A) I've checked with Memory Mapper, and find that Photoshop does
not release the extra memory a file used when that file is closed. It
hass to be quit and re-launched in order to release the memory.

Maaki

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