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[filmscanners] RE: SS 4000 Plus



This might be redundant, but it worked with my 4000 and XP Pro (not the
same, I know). Install Insight with the scanner off & disconnected. Shut
down. Connect and power up the scanner, allowing it to fully complete
its calibration sequence. Then, boot and hope that Plug and Pray finds
the scanner and gives you the "new hardware installed and ready to use"
message in the systray. If you have tried this unsuccessfully, my
apologies.

Good luck,
Lloyd



-----Original Message-----
From: filmscanners_owner@halftone.co.uk
[mailto:filmscanners_owner@halftone.co.uk] On Behalf Of HMSDOC@aol.com
Sent: Saturday, April 20, 2002 4:30 PM
To: lodaniel@bham.rr.com
Subject: [filmscanners] SS 4000 Plus


I just received my SS 4000 Plus and can not get it to run on Windows XP.
It is connected via USB.  I have tried Insight 5.5, 5.5.1, and even, as
was suggested a week or so ago 5.0 (though this only contains the 4000
drivers and not the 4000 plus drivers) with no luck.  When I use the Add
Hardware Wizard the drivers are not found.  When I show it what folder
the drivers are in it sees the folder as empty, though if I look in the
folder outside the Wizard I see the files are there and I can even start
Insight, though it tells me no scanner is connected.  Polaroid has not
responded yet.  Anyone have any other ideas...otherwise the scanner will
have to go back.

Howard
HMSDOC@aol.com

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