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[filmscanners] SS 4000 Plus

  • To: lexa@lexa.ru
  • Subject: [filmscanners] SS 4000 Plus
  • From: "" <HMSDOC@aol.com>
  • Date: Sat, 20 Apr 2002 17:30:01 EDT
  • Unsubscribe: mailto:listserver@halftone.co.uk

I just received my SS 4000 Plus and can not get it to run on Windows XP.  It
is connected via USB.  I have tried Insight 5.5, 5.5.1, and even, as was
suggested a week or so ago 5.0 (though this only contains the 4000 drivers
and not the 4000 plus drivers) with no luck.  When I use the Add Hardware
Wizard the drivers are not found.  When I show it what folder the drivers are
in it sees the folder as empty, though if I look in the folder outside the
Wizard I see the files are there and I can even start Insight, though it
tells me no scanner is connected.  Polaroid has not responded yet.  Anyone
have any other ideas...otherwise the scanner will have to go back.


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