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filmscanners: Scanner Service, Banding
At 02:11 PM 7/20/01 +1000, Julian Robinson wrote:
>I have reported on this list about the poor focus of my LS2000. I sent it
>back for warranty repair and today after 4 weeks I got it back - - -
>without trying to encourage Art any more in his campaign, what I got back
>is enough to drive me into a rage.
I can believe every word of this story, and have
heard others like it. I could tell rude stories
about my experiences with Brand X and Brand Y
film scanners. But not today <g>.
I've reconsidered sending in my 8000 at this time,
unless or until the banding gets a good deal more
bothersome or obvious. In my experience, one might
get a unit back from service in worse shape than it
went in. Getting the thing fixed *properly* (with a
net gain in functionality) can turn into a long,
To quote an old saw: "If it works, don't fix it."
For the most part, my 8000 is doing the job I expect
of it, and quite well, in fact.
The difference between Lawrence's experience and mine,
on the same scanner, appears to be Lawrence's use of
multi-sampling, which I generally avoid.
I spent yesterday evening trying hard to find images
that would induce serious, obvious banding akin to
the images that Lawrence has posted. With 1x sampling,
I just couldn't get there. The banding I do see -- and
only occasionally -- is quite subtle; I generally have
to point it out to people before they see it. This is
not a good scenario for a clean, successful repair.
I may try again tonight, but failing that, will
put "banding" on the back burner for a while. Fixing
intermittent problems is always a PITA. Hard enough for
competent engineers, and probably not a job for the
monkeys at Ye Olde Scanner Service Depot.