>He actually said "if you send it back, we'll just send it back
to you the same". He also said "I don't know the details of how it was
checked, and you can't talk to the service people directly, you have to
talk to me and I am only a support person" as well as "It is within
manufacturer's specifications" - at least 10 times.
This is somewhat akin to the vaudeville saying, "My plumber doesn't make
house calls!" A little like driving 55 miles to take your machine to a
"sevice depot," paying for the service in advance, and driving 55 miles
home, then 3 weeks later driving the exact same 110 miles to retrieve it,
and (when it doesn't work) opening it up to find the original dust still in
the machine! Make your blood boil? Well I guess so!
"It's a Jungle out there!"---LRA
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