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Filmscanners mailing list archive (filmscanners@halftone.co.uk)

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RE: filmscanners: Which Buggy Software?

Darrell, I had an identical problem some months ago with totally different 
software/hardware configurations. By process of elimination, I found the 
problem was in the McAfee software upgrade I had added--it was sitting in 
the background making endless backups of the scans, running me out of memory 
after one or two, and crashing the programs! Uninstalling the McAfee Shield 
seems to have solved the problem completely--I can now save four to six 
(2700ppi) scans to 156M RAM with no trouble (six is a little "iffy" though).

Best regards--LRA

>From: "Darrell Wilks" <wilksd@home.com>
>Reply-To: filmscanners@halftone.co.uk
>To: <filmscanners@halftone.co.uk>
>Subject: RE: filmscanners: Which Buggy Software?
>Date: Fri, 13 Jul 2001 13:25:34 -0600
>  I have read that NikonTech has told someone they are the only one having
>problems. This may be just a rumor, or not, so here is my short story.
>  NikonScan 3.1 crashes regularly when saving a scan. Usually I can get at
>least one scan saved, but then trying to
>save a second scan sometimes works, occasionally not, a third scan fails to
>save with greater frequency than a failed second scan save, and a fourth
>scan save is hit or miss.
>  Anyway, Windows 2000 reports the error (NikonScan has reported errors and
>will be shut down OK?) clicking okay shuts it down. Restarting NikonScan 
>allows me to scan and save a couple more, then crash and restart the app
>again and so on. My record is 4 saved scans in a row.
>  Liveable but not very good. Startup time for NikonScan 3.1 is horrible.
>  I have P3 800, 1GB ram, U160 HDs, AGP video. All other hardware and
>software is stable. All drivers and BIOS is up to date. Windows 2000 is 
>  Nikon tech support walked me through scan, with crash and all. Oddly, the
>tech had me install a "generic printer
>driver" and try to scan again. Weird. Of course that didn't work, so we
>tried deleting and reinstalling this and
>that, you know, the old "maybe the dll files corrupt" thing.
>  Finally, got transferred to second level support, but gave up waiting on
>hold (gotta work sometimes). Will try again
>NikonScan 3.1 is easy to use though slightly quirky (scan window is always
>on top and must be minimized to see the save window). VueScan has a
>multitude of settings I'll have to play with more before forming an opinion
>Overall, I really like the application. I have used ScanWizard ProTX
>(ArtixScan 4000T), and tried the VueScan demo.
>Hope this info encourages those "orphans" out there that think they may be
>the only ones with this problem.
>-----Original Message-----
>From:  owner-filmscanners@halftone.co.uk
>[mailto:owner-filmscanners@halftone.co.uk] On Behalf Of Winsor Crosby
>Sent:  Friday, July 13, 2001 12:59 PM
>To:    filmscanners@halftone.co.uk
>Subject:       filmscanners: Which Buggy Software?
>There seems to be some difference in the experience of people using
>Nikon scanner software. Some people say it is fine.  Others complain
>bitterly about its "bugginess" with out much more in the way of
>additional information. Since Nikon provides two software packages,
>one for the Mac and one for Windows, it might be useful to know the
>operating systems of those people who offer their experiences one way
>of the other.  Since most software writers seem to write for a
>particular OS version and then "fix it" if problems crop up on
>earlier or later versions, it would also be useful to know which
>version of the OS is being used by the person sharing their software
>experience. It may be that many of the individuals who have had
>problems could solve them with just an OS upgrade if they knew that
>was the problem.  Or if they knew that Nikon software just did not
>work with their system, they could know to get another scanner or
>third party software.
>Winsor Crosby
>Long Beach, California

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