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Re: filmscanners: SilverFast Upgrade Disaster



Lloyd

That sounds a bit like dodgy ASPI drivers. Have you tried any other SCSI
scanning software.

You could try ASPICHK from :

http://www.adaptec.com/worldwide/support/suppdetail.html?prodkey=EZ-SCSI_5.0

I notice that EZ-SCSI is having problems with 2000 so I don't know if this
will work. It does rather suggest there can be problems with 2000 if Adaptec
can't get it working - they are usually considered the SCSI experts.

Steve

----- Original Message -----
From: "Lloyd O'Daniel" <lodaniel@bham.rr.com>
To: <filmscanners@halftone.co.uk>
Sent: Monday, August 13, 2001 8:48 AM
Subject: Re: filmscanners: SilverFast Upgrade Disaster


Roger,

Let us know how the TWAIN version works. I'm having a similar problem with
v5.5 and my SS4000. At least, after reading your posts, I'm thinking it
might be Silverfast. I've also built a new computer and switched scanning
OS's back to Win2000. The SS4000 locks up Photoshop upon selecting Scan in
SF. In Insight, I get an unknown ASPI error suggesting that I check
termination. I've done that. Also, my Epson 1200S on the same chain (behind
the SS) works fine using their TWAIN driver.

I haven't contacted Lasersoft on this latest headache yet.

Lloyd
  ----- Original Message -----
  From: RogerMillerPhoto@aol.com
  To: filmscanners@halftone.co.uk
  Sent: Sunday, August 12, 2001 9:23 PM
  Subject: Re: filmscanners: SilverFast Upgrade Disaster


  In a message dated 8/12/2001 4:56:31 PM Pacific Daylight Time,
  steve@gccl.fsbusiness.co.uk writes:



    Not wishing to sound to gloomy, but the advice sounds like a "we have no
    idea - but it might work if we re-install everything". The good news is
that
    it often does - the bad news is IME it more often doesn't. When I had a
    problem they gave me all sorts of advice and blamed other software
suppliers
    when I knew it was their problem from the tests I had done. I had also
found
    a way round the problem which was an inconvenience rather than a
    showstopper. 3-6 months later an update fixed the problem but they
didn't
    e-mail me to tell me. If I had paid the normal asking price (it was
bundled)
    and my livlihood depended on it I would have been bloody livid.

    Depressingly Lasersoft support is actually better than many others.

    Steve


  Your comment about workarounds gave me an idea.  After the reinstall of
  Photoshop, if SilverFast causes Photoshop to freeze again with a 500 MB
file
  from my SS120, I'll try to install SilverFast as TWAIN rather than a
  Photoshop plug-in.  I remember having a similar problem where my Microtek
  ScanMaker 5 flatbed scanner with ScanWizard software would cause Photoshop
to
  freeze about every third scan.  ScanWizard could be used either as a
  Photoshop plug-in or as a stand alone program, so I run it by itself now.
  You're right, it's not convenient, but right now I need to get some work
done
  and the sooner the better, even if it's not convenient.





 




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