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[filmscanners] microtek customer service nightmare - UK


  • To: lexa@lexa.ru
  • Subject: [filmscanners] microtek customer service nightmare - UK
  • From: "" <anthony@ohalloran.co.uk>
  • Date: Wed, 04 Sep 2002 00:10:41 +0100
  • Organization: Anthony O'Halloran
  • Unsubscribe: mailto:listserver@halftone.co.uk

Dear all

I have a microtek 4000t that I has a fault and I am trying to get it
exchanged. I have phoned them 8-10 times over the last few weeks. Every
time the say they will call be back but they never do. They have also
promised a next day exchange but it has not come yet even though they
specified a day. They have now resorted to asking me to email them but i
have never had a reply. I live in the UK and dial a London number. That
puts me through to their customer support in the Netherlands.

Has anyone got any ideas what I should do/had a similar experience? Have
Microtek got an international head office? (I could not find it on their
website)

Many thanks for any help

--
******************************
Anthony O'Halloran Photography
photo@ohalloran.co.uk
www.ohalloran.co.uk
******************************

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