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[filmscanners] Re: Dark Lines on Negative Scans with HP



Great news.  I hope so too.  The sad part about these scanners is they
are hardly worth repairing.  The CCD is probably one of the more
expensive parts in the whole thing.

HP does send "rebuilt" units or warranty sometimes, so check the unit
out fully when it arrives, since you probably only have 90 days on the
replacement, since your warranty will have run out before then.

Art

gtc@netrover.com wrote:

> Just got off the phone to HP.  They're sending me a replacement.
> Hope the new one works better.
>
> Gary
>
>
>>I'm glad you caught this will still under warranty.  It is probably a
>>bad CCD element in the green CCD line.
>>
>>Usually, this is a failure that is not user repairable, so the scanner
>>needs repair or replacement by the manufacturer.
>>
>>Art
>>
>>gtc@netrover.com wrote:
>>
>>
>>>Hi Art,
>>>
>>>
>>>
>>>>Take a close look at the scan in something like Photoshop and zoom right
>>>>in to the pixel level.  Is the line you refer to distinctly affecting
>>>>one pixel width?  Also, try to view the scan with channel separation so
>>>>each channel is visible as a separate image, and see if the defect is
>>>>only showing up in one scan.  To do this is photoshop, you need to go
>>>>into the channel mode (rather than layers), and select one channel at a
>>>>time.  You may need to lighten each separation to see well.
>>>>
>>>>
>>>Never thought of separating the channels.  Turns out there is a very
>>>sharp, distinct line in the green channel.
>>>
>>>
>>>
>>>>If the unit is under warranty, I recommend you have it sent it for repair.
>>>>
>>>>
>>>Still got three weeks left on the warranty so I'll get get going on
>>>it right away.
>>>
>>>Thanks for the help.
>>>
>>>Gary
>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>


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