RE: filmscanners: Re: LS8000 Banding Question

["Austin Franklin" <darkroom@ix.netcom.com>]

It will also hurt used sales of these...or create bargains for people who
don't mind living with the defect.  What a shame.

> It's probably the usual problem of someone  (or several people) quite
> influential in the organisation either not understanding the full
> implications of the issue or not wanting to admit they screwed
> up. Therefore
> they are not prepared to find the resource (ultimately money) to fix it.
> They will often pretend it doesn't exist. The argument usually
> goes "We sell
> lots of units with few returns, so what's the problem".
>
> Typical short term profit view.
>
> Steve
>
> > > I hate to say it this way, but that is just SO pathetic!  From what I
> > > understand, fixing it would require a firmware modification to both
> > > calibrate three lines instead of one, and then to use three
> calibration
> > > lines instead of one.  Having written a LOT of embedded firmware, and
> > > designed a few scanners, I just can't imagine what their
> problem is.  My
> > > only guess is there is something else that prohibits them from fixing
> > > it...what, I don't know...  Did they happen to mention WHY they won't
> fix
> > > it?
> > >
> >
> > Austin,
> >
> > I was never able to get a straight answer from them.  Big surprise ;-0
> > Seemed pretty lame to me too...
> >
> > Lawrence