Regarding #2 below, is $45 the "reasonable charge" you refer to? Is there
another way to order the upgrade with a purchase after 9/1?
----- Original Message -----
From: "Hemingway, David J" <HEMINGD@POLAROID.COM>
Sent: Sunday, September 30, 2001 1:08 PM
Subject: RE: filmscanners: Silverfast Help- Cant find Scanner
> Be sure to do the following:
> 1. Go to http://www.silverfast.com/silverfast/updates/upd-v5pc-en.html and
> download the 5.2.1.r00 upgrade.
> 2. Be sure to save a copy of your invoice as you will be able to upgrade
> 5.5 for a very reasonable charge if you purchased the scanner after
> September 1, 2001.
> 3. If you are on a PC there is a utility in the Insight folder to install
> STI. I am at home now so I don't remember the exact name but if you go to
> "start'. 'programs' and insight you will see it. You will need this to use
> firewire and in some cases Silverfast requires it.
> This should fix the problem.