Be sure to do the following:
1. Go to http://www.silverfast.com/silverfast/updates/upd-v5pc-en.html and
download the 5.2.1.r00 upgrade.
2. Be sure to save a copy of your invoice as you will be able to upgrade to
5.5 for a very reasonable charge if you purchased the scanner after
September 1, 2001.
3. If you are on a PC there is a utility in the Insight folder to install
STI. I am at home now so I don't remember the exact name but if you go to
"start'. 'programs' and insight you will see it. You will need this to use
firewire and in some cases Silverfast requires it.
This should fix the problem.
From: GNUNEMAKER@aol.com [mailto:GNUNEMAKER@aol.com]
Sent: Sunday, September 30, 2001 8:46 AM
Subject: filmscanners: Silverfast Help- Cant find Scanner
Just purchased Polariod 4000. Installed Polarcolor and it works, installed
Silverfast and software says "Error - Cant find scanner.
OK, I give - help appreciated.