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Filmscanners mailing list archive (filmscanners@halftone.co.uk)

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Re: filmscanners: Microtek ArtixScan 4000T - fault



My Microtek 4000 stopped working, it was just in warrenty. I don't know what
the problem was, except 'repaired under warrenty'. Although it took four
weeks, which is very slow.


----- Original Message -----
From: "Mrio Teixeira" <mjteixeira@yahoo.com>
To: <filmscanners@halftone.co.uk>
Cc: "0_mj" <mjteixeira@yahoo.com>
Sent: Wednesday, August 01, 2001 8:06 AM
Subject: Re: filmscanners: Microtek ArtixScan 4000T - fault


I had the same error with similar synptoms and the scanner "died" (no answer
when pressing the power button) a little later. It was replaced by the
reseller in my country after a hard and long war. My second 4000t works OK,
but the power button doesn't work since the second day of usage. I am happy
that it is always on, so I can power on and off in the outlet. I am very
suspicious about Microtek's quality control, so I will keep this one and if
it will have a bigger problem I think that I will purchase a scanner from
another brand.

If I were you I would follow Microtek's advice and return the defective
scanner. Good luck with your problem.

Mrio Teixeira
mjteixeira@yahoo.com

----- Original Message -----
From: <OHa11oran@aol.com>
To: <filmscanners@halftone.co.uk>
Sent: Tuesday, 31 July, 2001 2:00 PM
Subject: filmscanners: Microtek ArtixScan 4000T - fault


| Hi there all
|
| I purchased a Microtek ArtixScan 4000T in April 2001. I've only started
using
| it seriously over the past week. A fault has occured when scanning slides.
| Prescan goes ok then when i set it to do the hi-res scans I get a "Code:
| -710, APS holder bump error. Missaligned" (under Windows 98SE using
Microtek
| ScanWizard Pro TX) which then aborts the scanning. It usually happens
around
| the 3rd slide. On the scans that i do get, the positioning is incorrect
with
| a black line down the left and a bit missing off the right even though it
was
| ok in preview.
|
| Microtek told me to send it back to them. Anyone else experienced this
| problem? Any quick fixes?!
|
| BTW i can't find the web address for the archive anywhere
|
| Many thanks
|
| Tony
|


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