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filmscanners: Microtek ArtixScan 4000T - fault



Hi there all

I purchased a Microtek ArtixScan 4000T in April 2001. I've only started using 
it seriously over the past week. A fault has occured when scanning slides.
Prescan goes ok then when i set it to do the hi-res scans I get a "Code: 
-710, APS holder bump error. Missaligned" (under Windows 98SE using Microtek 
ScanWizard Pro TX) which then aborts the scanning. It usually happens around 
the 3rd slide. On the scans that i do get, the positioning is incorrect with 
a black line down the left and a bit missing off the right even though it was 
ok in preview.

Microtek told me to send it back to them. Anyone else experienced this 
problem? Any quick fixes?! 

BTW i can't find the web address for the archive anywhere

Many thanks

Tony




 




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