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RE: filmscanners: Minolta Dual II banding



Hi
        I too have Minolta Dual II scanner. Before buying, I was really
confident about this model but not now.
My scanner gives "Holder not set properly" error and stops scanning until
you reinstall the software or reboot the PC(I got this within 2 weeks of its
purchase).
I sent the scanner to Minolta for repairing. Minolta said it is not able to
reproduce the problem and returned it back. 
It was just waste of shipping charges and cell-phone-minutes (I waited a lot
to speak to Minolta support on their 1-800 number).

I do not blame Minolta for this because, this problem may happen only on my
PC.(As a software guy I have experienced such cases)
The software/hardware companies have really complicated the world with thier
own standards; it is not surprising if each PC has 
its own unique finger print.

Thanks
Ramesh


-----Original Message-----
From: Vladislav Jurco [mailto:vjurco@atlas.cz]
Sent: Wednesday, May 30, 2001 3:05 PM
To: filmscanners@halftone.co.uk
Subject: RE: filmscanners: Minolta Dual II banding


>ART wrote

>Obviously, this is disconcerting.  One thing I am wondering about,
>without trying to make excuses (I have been suggesting this model to
>people based upon the reports I have heard until recently)... what is
>the voltage your part of the world......

>.....Did your dealer indicate the defect you experienced is a common
problem?
>  Could it be your home voltage is too high relative to "normal"?  Since
>it is USB poorly regulated computer power supplies could also be at
>fault, but I''m mainly thinking of the power supply of the unit itself.

Hi Art
Central Europe - 220 V/50 cycles.
My dealer only sells (I-shop). Local Minolta people wondered what is
happening. Minolta USA did not respond. Either they know but do not want to
admit, or they do not know which is maybe even worse. On Nikon forum where
you can sometimes catch scanner demand line were at least two claims about
green banding and returned Dual II.
I want to underline - both scanners were tested on two different computers
in totally different environmnent to exclude the computer fault.

regards

Vlad

---
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Zkontrolováno antivirovým systémem AVG (http://www.grisoft.cz).
Verze: 6.0.252 / Virová báze: 125 - datum vydání: 9.5.2001




 




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