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Re: filmscanners: A Good Epson Customer Service Story

>With all the complaining we do about the hardware and software 
>manufacturers, I felt a need to tell a good story for a change.

To my surprise, when the refurbished 1270 I recently purchased proved DOA,
they sent me a NEW one as a replacement instead of another refurbished one.
 So, for $261 delivered and a few days of downtime, I ended up with a new
1270 ... too bad they don't have any refurb 2000s or 5500s available yet.  :^(

Jeff Goggin
Scottsdale, AZ


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