[filmscanners] VueScan Crashing System

["" <HMSDOC@aol.com>]

I would appreciate any help that you folks can offer with a VueScan problem.

My copy of VueScan is no longer functional, as it will not open.  I am 
running it on Windows ME.  I have been updating with new versions as they 
have been released.  I have not had as much time to scan lately as I would 
like, so I can not guarantee that each update has been working totally 
normally, but I can say that I have never had a problem installing and then 
opening each update.  The last one I had downloaded was 7.4.0 or 7.4.1….I 
can't remember which.

I just downloaded version 7.4.2 for Windows.  The installation went normally 
until the little gray box came up saying that  F1 can be pressed for help 
anytime.  I clicked on the OK button and the VueScan  'splash screen' with 
the picture of a scanner came up….but then it just stayed there while I could 
intermittently hear the hard drive whirring.  Ultimately, by closing the 
folder that I downloaded to, the splash screen went gray.  I had to shut down 
the system with alt-ctl-del.  I restarted and clicked on my VueScan shortcut 
and the system again came to a grinding halt on the splash screen.  If I 
tried clicking again on the shortcut I was told the file was already being 
used.  I rebooted using alt-ctl-del and reinstalled an earlier version of 
VueScan that I had saved.  Again, the same thing happens at the opening 
splash screen.  Alt-ctl-del always brings up the program not responding box 
and I have to reboot.  Again, although I have not used all the prior 
downloads I have successfully opened them all.

Would sure like to know what the problem is and  how to fix it and get 
VueScan back.

Thanks for any help with this!

Howard 
HMSDOC@aol.com

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