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Re: filmscanners: Canon 4000 scanner VS Nikon LS4000

It sounds like you have a need for a warranty repair, to adjust/replace the focus module. I have found NikonUSA  warranty repair service quite responsive, and friendly. If you call them at 1-800-645-6678 (Customer service) or 6689 (tech support) they will immediately send out a repair authorization form, authorizing you to send it in for the necessary work (include a print of the problem scan) at their expense.
If Mikael is not in USA, I can only hope the country where he bought it is as cooperative as I have found NikonUSA.

They have somebody in 'quality control' supposedly go over the repairs before they are shipped out. I have found that to be their weak link, as the first time I sent my LS-30 in for an intermittent banding problem, it also had a focus problem. I got approval for a priority return shipping at their expense, and their return invoice stated they had replaced the focus motor... Anyway, it worked fine when I got it back the 2nd time, except the intermittent banding problem later returned. That time, they sent me a 'new' replacement scanner.

At 02:32 PM 11/15/2001, you wrote:
Maybe I'm not looking at the images correctly but the _entire_ Nikon 4000
frame looks out of focus. Is this a fair test - to compare an out-of-focus
Nikon scan to an in-focus Canon scan?

respond to bdplikaytis@bellsouth.net

----- Original Message -----
From: "Mikael Risedal" <risedal@hotmail.com>
To: <filmscanners@halftone.co.uk>
Sent: Thursday, November 15, 2001 4:29 PM
Subject: Re: filmscanners: Canon 4000 scanner VS Nikon LS4000

> To illustrate what I mean with poor Nikon Ls 4000 sharpness, I have
> put a attachment with a jpg file. Vuescan as a reference sofware and same
> settings to the 2 scanners
> >Nikon Ls 4000 can not produce equal  sharpness over the whole film area
> >the film are mounted glass less or in a filmstrip. Lack of depth of
> >
> >The test shows that a combination of Canons  sharpness and Nikons
> >speed, colors and Dmax should be a nearly perfect  mid end scanner.
> >
> >Mikael Risedal
> >
> >
> >
> >
> >_________________________________________________________________
> >Get your FREE download of MSN Explorer at
> >
> _________________________________________________________________
> Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp


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