Filmscanners mailing list archive (filmscanners@halftone.co.uk)
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: filmscanners: A Good Epson Customer Service Story
Larry Berman wrote:
> Hi Laurie,
>
> But how often is a companies first response the correct one?????
>
> Larry
>
>
Hardly ever. My latest tact with some companies is after one or two
messages about a problem with no reply, I just write the CEO, claiming
defeat, but "just letting him/her know". Often this seems to get
something fired up.
Art
|
