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Re: filmscanners: A Good Epson Customer Service Story
Larry Berman wrote:
> Hi Laurie,
> But how often is a companies first response the correct one?????
Hardly ever. My latest tact with some companies is after one or two
messages about a problem with no reply, I just write the CEO, claiming
defeat, but "just letting him/her know". Often this seems to get
something fired up.