[filmscanners] RE: Vuescan problem

["Clark Guy" <guy.clark@sbt.siemens.com>]

HI, Ken!

I don't know why Viewscan should be a taboo topic here... it couldn't be
more on-topic! ;-)

I once had a problem a little like yours, and I >think< the solution was to
make sure that the TWAIN drivers that had been installed originally with the
UMAX flatbed scanner I also use were removed from the system.   I also had
some odd behavior when the UMAX scanner was attached to the SCSI chain
before the Scan Multi II scanner.

You might want to look at your TWAIN driver(s) and remove them, if you feel
comfortable doing so.

Hope this helps!!

Guy Clark

-----Original Message-----
From: Ken Durling [mailto:kdurling@earthlink.net]
Sent: Tuesday, August 06, 2002 1:42 PM
To: Clark Guy
Subject: [filmscanners] Vuescan problem


OK, since I know there's some negative feeling toward asking Vuescan
questions here, I have been trying to isolate this problem for weeks,
and have not been successful.  I feel a little uncertain about the
requirements Ed Hamrick puts in his support section, so I am going to
impose on this group for some help.

What is happenhing is that Vuescan is regularly "crashing" - not in
the true sense but what happens - and I'm pretty sure it's always
right after a crop frame size change, - is that the image will go
completely "dotty."  If it's a color image the image are will be black
and there'll be a frame around it with all sort of random pixels.
Looking at the histogram there will be one spike for each of R, G and
B.   If it's a B&W image I'll get something that looks like a very
broken-up 1-bit B&W image.

I'm running Windows 98 SE on a 366 with 186MB of RAM.  Each time this
happens I install a new version of Vuescan and it works for a while,
then fails.  There are no other changes in the computer structure at
the time of failure.

Any ideas?


Ken

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