[filmscanners] Re: Polaroid Sprint Scan 4000

["John Matturri" <jmatturr@earthlink.net>]

Not the holders as the problem occurs with all of them, old and new. I'll send 
it off to be
fixed when I have a chance.

The problem had to do with the carrier advancement. At first I thought it was 
the recycling
problem but it wasn't. Polaroid could fix it (indicating that they would 
replace if it
wasn't fixable) but a book and exhibition deadline made the one month downtime 
impossible so
I replaced it. Aside from the misalignment I've also had problems with using 
Vuescan with
the new one: it crashes badly constantly using firewire (two different cards) 
so I've had to
shift to a usb connection. Ed Hamrick has tried to fix the firewire problem but 
as of yet no
dice.

As for improvement over the 4000, aside from the problems, I don't really 
notice it though I
haven't done any head-to-head testing.

John M.

Arthur Entlich wrote:

> Make sure your holders aren't defective, worn or otherwise distorted.
>
> Otherwise it sounds like a warranty repair.
>
> Out of interest, what went wrong with the SS4000, in general they have
> proved quite reliable.
>
> Art
>
> John Matturri wrote:
>
> >>Some have of course upgraded to the 4000 Plus (4000+?). I'm still
> >>here with the plain old 4000.
> >>
> >>
> >
> > I have had a problem with the 4000+. Neither the negative nor the slide
> > carrier seems perfectly aligned, requiring moderate rotation of each
> > scan. It is tricky to perfectly align strips in the negative holder, but
> > I got the hang of it with my deceased 4000 with the identical carrier.
> > That the problem is the same with the slide holder suggests a real
> > problem.
> >
> > I returned the first sample but the second had the same problem. I guess
> > I have to return the scanner for warranty adjustment when I have time
> > when I don't have urgent scanning needs.
> >
> > Anyone else run into this problem?
> >
> > John M.


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