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RE: filmscanners: Silverfast Help- Cant find Scanner

I too have had this problem, but it was not so easily solved. In the end, I
had to start Windows in Safe mode and remove all the scanner drivers and
re-install them. Without doing it in safe mode it seemed to keep adding
scanner drivers! Using Safe mode was the trick!

Gregory Georges
Really Useful Content, Inc.
Chapel Hill, North Carolina

> -----Original Message-----
> From: owner-filmscanners@halftone.co.uk
> [mailto:owner-filmscanners@halftone.co.uk]On Behalf Of Gerry Kaslowski
> Sent: Sunday, September 30, 2001 2:34 PM
> To: filmscanners@halftone.co.uk
> Subject: Re: filmscanners: Silverfast Help- Cant find Scanner
> At 08:45 AM 9/30/01 -0400, you wrote:
> >Just purchased Polariod 4000.  Installed Polarcolor and it
> works, installed
> >Silverfast and software says "Error - Cant find scanner.
> >
> >OK, I give - help appreciated.
> >
> >Thanks
> I had the same problem.  Polacolor installs the drivers for the
> scanner.  I
> uninstalled Polacolor, rebooted, then installed Silverfast, and all was
> happy.  Make sure when you look in Control Panel/System that the
> SS4000 is
> defined.
> ------------------------------------
> Gerry Kaslowski


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