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     áòèé÷ :: Filmscanners
Filmscanners mailing list archive (filmscanners@halftone.co.uk)

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Re: filmscanners: SilverFast Upgrade Disaster



Steve,

Thanks for the info. I had the same thought. I had previously used Win 2000
on the old machine as my scanning OS, then stupidly switched to ME. (Did
that after getting exasperated at the $$$ Microsoft wants for tech support
even for individuals using W2k.) I could have sworn that I previously had to
download and install aspi32.exe from Adaptec's site for W2k. But the only
version I can find there now warns against its use with 2000.

Further evidence that you are right: I switched Insight from using ASPI to
STI (possible with SS4000 and W2k). Problem resolved, albeit scanning a bit
slower.

Lloyd


----- Original Message -----
From: "Steve Greenbank" <steve@gccl.fsbusiness.co.uk>
To: <filmscanners@halftone.co.uk>
Sent: Monday, August 13, 2001 3:19 AM
Subject: Re: filmscanners: SilverFast Upgrade Disaster


> Lloyd
>
> That sounds a bit like dodgy ASPI drivers. Have you tried any other SCSI
> scanning software.
>
> You could try ASPICHK from :
>
>
http://www.adaptec.com/worldwide/support/suppdetail.html?prodkey=EZ-SCSI_5.0
>
> I notice that EZ-SCSI is having problems with 2000 so I don't know if this
> will work. It does rather suggest there can be problems with 2000 if
Adaptec
> can't get it working - they are usually considered the SCSI experts.
>
> Steve
>
> ----- Original Message -----
> From: "Lloyd O'Daniel" <lodaniel@bham.rr.com>
> To: <filmscanners@halftone.co.uk>
> Sent: Monday, August 13, 2001 8:48 AM
> Subject: Re: filmscanners: SilverFast Upgrade Disaster
>
>
> Roger,
>
> Let us know how the TWAIN version works. I'm having a similar problem with
> v5.5 and my SS4000. At least, after reading your posts, I'm thinking it
> might be Silverfast. I've also built a new computer and switched scanning
> OS's back to Win2000. The SS4000 locks up Photoshop upon selecting Scan in
> SF. In Insight, I get an unknown ASPI error suggesting that I check
> termination. I've done that. Also, my Epson 1200S on the same chain
(behind
> the SS) works fine using their TWAIN driver.
>
> I haven't contacted Lasersoft on this latest headache yet.
>
> Lloyd
>   ----- Original Message -----
>   From: RogerMillerPhoto@aol.com
>   To: filmscanners@halftone.co.uk
>   Sent: Sunday, August 12, 2001 9:23 PM
>   Subject: Re: filmscanners: SilverFast Upgrade Disaster
>
>
>   In a message dated 8/12/2001 4:56:31 PM Pacific Daylight Time,
>   steve@gccl.fsbusiness.co.uk writes:
>
>
>
>     Not wishing to sound to gloomy, but the advice sounds like a "we have
no
>     idea - but it might work if we re-install everything". The good news
is
> that
>     it often does - the bad news is IME it more often doesn't. When I had
a
>     problem they gave me all sorts of advice and blamed other software
> suppliers
>     when I knew it was their problem from the tests I had done. I had also
> found
>     a way round the problem which was an inconvenience rather than a
>     showstopper. 3-6 months later an update fixed the problem but they
> didn't
>     e-mail me to tell me. If I had paid the normal asking price (it was
> bundled)
>     and my livlihood depended on it I would have been bloody livid.
>
>     Depressingly Lasersoft support is actually better than many others.
>
>     Steve
>
>
>   Your comment about workarounds gave me an idea.  After the reinstall of
>   Photoshop, if SilverFast causes Photoshop to freeze again with a 500 MB
> file
>   from my SS120, I'll try to install SilverFast as TWAIN rather than a
>   Photoshop plug-in.  I remember having a similar problem where my
Microtek
>   ScanMaker 5 flatbed scanner with ScanWizard software would cause
Photoshop
> to
>   freeze about every third scan.  ScanWizard could be used either as a
>   Photoshop plug-in or as a stand alone program, so I run it by itself
now.
>   You're right, it's not convenient, but right now I need to get some work
> done
>   and the sooner the better, even if it's not convenient.
>
>




 




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