[filmscanners] Re: Dark Lines on Negative Scans with HP

["" <gtc@netrover.com>]

Just got off the phone to HP.  They're sending me a replacement.
Hope the new one works better.

Gary

> I'm glad you caught this will still under warranty.  It is probably a
> bad CCD element in the green CCD line.
>
> Usually, this is a failure that is not user repairable, so the scanner
> needs repair or replacement by the manufacturer.
>
> Art
>
> gtc@netrover.com wrote:
>
> > Hi Art,
> >
> >
> >>Take a close look at the scan in something like Photoshop and zoom right
> >>in to the pixel level.  Is the line you refer to distinctly affecting
> >>one pixel width?  Also, try to view the scan with channel separation so
> >>each channel is visible as a separate image, and see if the defect is
> >>only showing up in one scan.  To do this is photoshop, you need to go
> >>into the channel mode (rather than layers), and select one channel at a
> >>time.  You may need to lighten each separation to see well.
> >>
> >
> > Never thought of separating the channels.  Turns out there is a very
> > sharp, distinct line in the green channel.
> >
> >
> >>If the unit is under warranty, I recommend you have it sent it for repair.
> >>
> >
> > Still got three weeks left on the warranty so I'll get get going on
> > it right away.
> >
> > Thanks for the help.
> >
> > Gary
> >
> >
> >
>
>
>
>

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