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Re: filmscanners:Vuescan bugs

In a message dated 12/17/2001 8:30:36 PM EST, jimhayes@jymis.com writes:

> On my SS 4000, Win98SE version 7.33 worked fine. Using version 7.35 with b&w
>  Tmax film the following happens:
>  1) Scan takes 15 minutes instead of about 3 minutes.

Is the film being physically scanned more than once?

Are you getting a message about insufficient virtual memory?

>  4) I see from the viewscan site, he no longer answers e-mails for tech
>  support!!! Is this really so? Then why is the log file option box still
>  available?

I answer 100 e-mails every day.  However, 90% of the e-mails
I used to get could be answered by someone spending two
minutes reading the release notes or searching using
groups.google.com.  Now that it isn't as simple to send me e-mail,
I get a higher percentage of e-mail about actual problems.

Ed Hamrick


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